Trilogy Powering the e-Commerce Customer Experience For Gulf State Toyota

What is e-Commerce ..?

• e-Commerce is all business activity (buy & sell) which used information technology (internet) & electronic tool (computer).
• Two kind of e-Commerce are B 2 B e-commerce and B 2 C e-Commerce.

e-Commerce at Gulf State Toyota

• Trilogy multichannel e-Commerce provide Gulf State Toyota web site with real time vehicle & price information tailored to their unique preferences by helping the customer specify vehicle, option & pricing requirement.
• Trilogy powered sites give customer the ability to comparison shop over the internet across Gulf State Toyota ‘s full product line before entering the dealership.
• With the e-Commerce Gulf State Toyota has linked with it dealers and customers for the first time on a unified online information platform.
• Delivering a comprehensive customer profile to Gulf State Toyota dealer, giving dealers an enhanced view of the customer & their needs to allow a highly efficient buying experience .
• By aggregating customers preference data Gulf State Toyota can more accurately align inventory distribution with the customer make, model and option preference .
• Through e-commerce make Gulf State Toyota closer with their customer and their dealers.
• With e-Commerce Gulf State Toyota can save cost for selling process.
• With e-commerce Gulf State Toyota can exemplary service and better information throughout the purchasing process.
• Gulf State Toyota must be spent cost for establish e-commerce system on their web site on both Information Technology and electronic tools.
• Gulf State Toyota must be give more attention and concern with the security factor on their e-commerce system.
• According to the security factor Gulf State Toyota must be selectively to chose which software is going to used to prevent e-commerce system failure , Trilogy can handle this.